Vision:

York Care Centre will be a Centre of Excellence in long-term care – the first choice for residents seeking quality care.

Mission:

To enhance the quality of life for those we serve by delivering person-centred care with compassion and excellence.

Our Values


CHARACTER
We do the right thing.

ACCOUNTABILITY
We live up to our commitments.

RESPECT
We treat everyone with respect.

EXCELLENCE
We strive for continuous improvement.

Strategic Priorities


Residence of Choice

Quality Improvement

  • Initiatives focused on social engagement, quality of life, quality of care and an improved dining experience.
  • Advocacy for improved resources for key services

Strategic Investments

  • Develop a long term space plan aligned with strategic priorities
  • Update facility refresh plans
  • Consider new technologies to improve care, safety and processes

Community Services

  • Conduct Facility Condition Assessments for YDI
  • Enhance YDI services based on resident needs assessment
Employer of Choice

Culture

  • Advocacy for fair compensation
  • Initiatives to improve work-life balance, communication, recognition and respect

Learning

  • Provide learning opportunities for all staff
  • Provide professional development for current and aspiring leaders
  • Develop quality improvement expertise

Reputation

  • Showcase team accomplishments
  • Establish a formal recruitment strategy
  • Pursue formal recognition as a top place to work
Centre of Excellence

Innovative Practices

  • Expand the NHWW program
  • Investigate new models of care and housing

Model Design

  • Conduct a sector-wide needs assessment
  • Develop a role definition for the Centre of Excellence
  • Secure needed resources and partnerships
  • Consider a formal accreditation process

Research and Outreach

  • Develop research priorities aligned with mission
  • Explore the opportunity for an academic partnership
  • Develop mechanisms for professional outreach